100% Satisfaction Guaranteed or Your Money Back

100% satisfaction guarantee

San Francisco Bay Coffee is a family company and our reputation reflects on us as a family. As such, your satisfaction is our top priority, and we stand firmly behind the quality of all of our products. Our OneCups™ are truly revolutionary: unsurpassed taste while reducing waste environmentally. Our huge selection of ground and whole bean coffee are responsibly grown and maintained from sustainable communities and resources. Our teas are gathered only from premium quality selections.

If you're not happy with any product for any reason, please send us a message through our contact form or call us at 800-829-1300 within 30 days of your purchase date. We'll gladly replace your product or provide a refund.

Because of food laws and regulations, we cannot accept back coffee and tea. We ask that you donate the items to a charitable organization. For accessories except brewers, we will provide a replacement or refund. Brewers will be handled on a case by case basis.